Terms of Service
OVERVIEW
Welcome to Edward & Beatrice London. The terms “we”, “us” and “our” refer to Edward & Beatrice London. Edward & Beatrice London operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated online shopping experience (the “Services”). Our store is powered by Shopify, which enables us to provide the Services to you.
These Terms of Service, together with any policies referenced within them, describe your rights and responsibilities when using our Services.
Please read these Terms of Service carefully, as they contain important information about your legal rights and responsibilities, including warranty disclaimers and limitations of liability.
By visiting, interacting with or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree with these Terms of Service or our Privacy Policy, you should not access or use our Services.
SECTION 1 - ACCESS AND ACCOUNT
By agreeing to these Terms of Service, you confirm that you are legally able to enter into a binding agreement under the laws applicable to you. If you allow a minor to use our Services, you are responsible for their use of the Services and for ensuring that such use complies with these Terms.
When using our Services, including browsing our online store or purchasing products, you may be asked to provide information such as your email address, billing details, payment information and shipping address. You confirm that all information you provide is accurate, current and complete and that you have the necessary rights to provide this information.
You are responsible for maintaining the security of your account details and for all activity carried out through your account. You may not transfer, sell, assign or otherwise provide your account to another person.
SECTION 2 - OUR PRODUCTS
We make reasonable efforts to ensure that product descriptions, images and information displayed on our website are accurate. However, colours and the appearance of products may vary depending on your screen, device settings and configuration.
We do not guarantee that the appearance of products on your device will exactly match the physical product you receive.
Product descriptions, availability and other information may be updated or changed at any time without prior notice. We also reserve the right to discontinue products or limit the quantity of products available for purchase where reasonably necessary.
SECTION 3 - ORDERS
When you place an order through our website, you are making an offer to purchase the selected products. Edward & Beatrice London reserves the right to accept or decline an order at its discretion, including where products are unavailable, payment cannot be authorised, or there is an error in the product or pricing information.
Your order will only be accepted once we have confirmed it and successfully received or processed your payment.
Please review your order carefully before submitting it. Once an order has been accepted, we may not always be able to accommodate cancellation requests.
If we are unable to accept, modify or cancel an order, we will make reasonable efforts to notify you using the contact details provided when placing the order.
Purchases are subject to return or exchange in accordance with our Return & Refund Policy.
You confirm that products purchased from our store are intended for personal or household use and are not being purchased for commercial resale or export.
SECTION 4 - PRICES AND BILLING
Prices, discounts and promotions may change from time to time without prior notice. The price charged for a product will generally be the price displayed at the time your order is placed and will be confirmed in your order confirmation.
Unless otherwise stated, applicable delivery charges and other additional costs will be shown during the checkout process where applicable.
Prices and promotions available through our website may differ from those offered by third parties.
We may occasionally offer promotions that are subject to additional terms and conditions. If there is a conflict between promotional terms and these Terms of Service, the specific promotional terms will apply to that promotion.
You agree to provide accurate, complete and current purchase and payment information. You are responsible for updating your contact and payment details where necessary so that we can process your orders and contact you regarding your purchases.
You confirm that you are authorised to use the payment method provided and that all information supplied in connection with payment is accurate and complete.
SECTION 5 - SHIPPING AND DELIVERY
Delivery times provided on our website are estimates and are not guaranteed unless expressly stated otherwise.
We are not responsible for delays caused by delivery carriers, customs procedures, weather conditions, strikes, or other circumstances outside our reasonable control.
Once your order has been handed to the delivery carrier, delivery is subject to the carrier's processes and estimated delivery times.
SECTION 6 - INTELLECTUAL PROPERTY
Our Services, including trademarks, branding, text, images, graphics, product descriptions, product reviews, videos, audio, website design and the selection and arrangement of such materials, are owned by Edward & Beatrice London, our affiliates or our licensors and are protected by applicable intellectual property laws.
These Terms allow you to use our Services for personal and non-commercial purposes only.
You must not reproduce, distribute, modify, create derivative works from, publicly display, republish, download, store or transmit material from our Services without our prior written permission, except where permitted by applicable law.
Nothing in these Terms grants you any ownership or licence rights to our intellectual property beyond the limited right to use the Services for their intended purpose.
Edward & Beatrice London names, logos, product names, service names, designs and slogans are trademarks or branding belonging to Edward & Beatrice London or our licensors. You may not use them without prior written permission.
Shopify's name, logo, products and services are trademarks of Shopify. All other trademarks appearing on our website belong to their respective owners.
SECTION 7 - OPTIONAL TOOLS
From time to time, we may provide access to third-party tools or services as part of our Services.
These tools may be provided by third parties, and we do not necessarily monitor or control their operation.
Where third-party tools are made available, they are provided on an “as is” and “as available” basis, subject to the terms and conditions of the relevant third-party provider.
Your use of optional third-party tools is at your own discretion and you should review the applicable terms before using them.
We may introduce new features, services or tools through our website in the future. Any new features will also be subject to these Terms of Service unless otherwise stated.
SECTION 8 - THIRD-PARTY LINKS
Our Services may contain links or functionality provided by third parties.
We are not responsible for the content, accuracy, availability or practices of third-party websites or services that you choose to access.
If you leave our website to access a third-party website, you do so at your own risk. We recommend that you review the relevant third party's terms and privacy policies before providing information or entering into any transaction.
Any complaints, claims or questions regarding third-party products or services should be directed to the relevant third party.
SECTION 9 - RELATIONSHIP WITH SHOPIFY
Edward & Beatrice London is powered by Shopify, which enables us to provide our online store and Services to you.
However, purchases made through our store are transactions between you and Edward & Beatrice London. Shopify is not responsible for the products sold by us or for any aspect of transactions between you and Edward & Beatrice London.
By using our Services, you acknowledge that Shopify and its affiliates are not responsible for claims, losses or liabilities arising directly from your purchases from Edward & Beatrice London, to the extent permitted by applicable law.
SECTION 10 - PRIVACY POLICY
Personal information collected through our Services is handled in accordance with our Privacy Policy.
By using our Services, you acknowledge that you have reviewed our Privacy Policy.
Because our online store is hosted by Shopify, Shopify may collect and process certain information relating to your access to and use of our Services. Information submitted through our website may be processed by Shopify and other service providers where necessary to provide services, process orders, make payments, deliver products and operate our store.
Please refer to our Privacy Policy for further information about how personal information is collected, used and shared.
SECTION 11 - FEEDBACK
If you submit reviews, comments, suggestions, ideas, proposals or other feedback to us (“Feedback”), you grant Edward & Beatrice London permission to use, reproduce, modify, publish and display that Feedback for purposes connected with operating, improving and promoting our Services, subject to applicable law.
You confirm that you have the necessary rights to submit the Feedback and that it does not infringe the rights of another person or contain unlawful, misleading or harmful material.
We are not required to keep Feedback confidential, provide compensation for Feedback, or respond to every submission.
We may remove or refuse to publish Feedback that we reasonably believe is unlawful, offensive, threatening, defamatory, obscene, misleading, infringes intellectual property rights, or otherwise violates these Terms of Service.
You remain responsible for the Feedback you submit and its accuracy.
SECTION 12 - ERRORS, INACCURACIES AND OMISSIONS
From time to time, information on our website may contain typographical errors, inaccuracies or omissions relating to product descriptions, pricing, promotions, availability, delivery charges or estimated delivery times.
We reserve the right to correct errors, update information or cancel affected orders where necessary, including after an order has been submitted.
Where required by applicable law, we will provide appropriate notice or remedies in relation to such errors.
SECTION 13 - PROHIBITED USES
You may use our Services only for lawful purposes.
You must not use our Services:
- For any unlawful, fraudulent or malicious purpose;
- To violate applicable laws or regulations;
- To infringe our intellectual property rights or the rights of others;
- To harass, threaten, abuse, defame or harm another person;
- To provide false or misleading information;
- To impersonate another person or entity;
- To send spam, unsolicited promotional material or similar communications;
- To introduce viruses, malware or other harmful code;
- To reproduce, copy, resell or commercially exploit any part of our Services without permission;
- To collect or misuse personal information belonging to others;
- To interfere with or circumvent security features of our website or related services;
- To scrape, crawl or otherwise access our website in a manner that could damage or disrupt its operation.
We reserve the right to suspend or terminate access to our Services where we reasonably believe that these Terms have been violated.
SECTION 14 - TERMINATION
We may suspend or terminate your access to our Services where permitted by applicable law, including where you breach these Terms of Service.
You remain responsible for any amounts owed up to the date your access is terminated.
Any provisions which by their nature should continue after termination will remain in effect, including provisions relating to intellectual property, liability, indemnification, privacy and governing law.
SECTION 15 - DISCLAIMER OF WARRANTIES
The information provided through our Services is intended for general information purposes.
While we make reasonable efforts to ensure that information on our website is accurate and up to date, we do not guarantee that all information will always be complete, accurate or error-free.
To the fullest extent permitted by applicable law, our Services are provided on an “as available” basis.
Nothing in these Terms excludes or limits any statutory rights or consumer protections that cannot legally be excluded or limited under applicable law.
SECTION 16 - LIMITATION OF LIABILITY
To the fullest extent permitted by applicable law, Edward & Beatrice London, our partners, directors, officers, employees, affiliates, agents, contractors, service providers and licensors will not be liable for indirect, incidental, special or consequential losses arising from your use of our Services or products purchased through our website.
Nothing in these Terms limits or excludes liability where doing so would be unlawful, including liability that cannot legally be excluded or limited under applicable consumer protection laws.
SECTION 17 - INDEMNIFICATION
To the extent permitted by applicable law, you agree to indemnify and hold harmless Edward & Beatrice London, our affiliates, partners, directors, officers, employees, agents, contractors, licensors and service providers from claims, losses or liabilities arising from your breach of these Terms of Service or your unlawful use of our Services.
This does not apply where such liability cannot legally be imposed under applicable law.
SECTION 18 - SEVERABILITY
If any provision of these Terms of Service is found to be unlawful, invalid or unenforceable, that provision will be enforced to the fullest extent permitted by law, and the remaining provisions will continue to apply.
SECTION 19 - WAIVER; ENTIRE AGREEMENT
If we do not immediately enforce any right or provision under these Terms, this does not mean that we waive that right.
These Terms of Service, together with our other applicable policies, constitute the agreement between you and Edward & Beatrice London regarding your use of our Services and replace any previous agreements or communications relating to the same subject matter.
SECTION 20 - ASSIGNMENT
You may not transfer or assign your rights or obligations under these Terms without our prior written consent, except where permitted by applicable law.
We may transfer or assign our rights and obligations under these Terms where reasonably necessary to operate our business, including in connection with a business sale, restructuring or similar transaction.
SECTION 21 - GOVERNING LAW
These Terms of Service are governed by the laws applicable to the operation of Edward & Beatrice London, subject to any mandatory consumer protection laws that apply to you.
Nothing in these Terms is intended to remove or restrict any legal rights you may have as a consumer under applicable law.
SECTION 22 - HEADINGS
The headings used throughout these Terms are provided for convenience only and do not affect the meaning or interpretation of these Terms.
SECTION 23 - CHANGES TO TERMS OF SERVICE
You can review the most current version of these Terms of Service at any time on this page.
We reserve the right to update, change or replace parts of these Terms of Service by publishing an updated version on our website.
It is your responsibility to review this page periodically for changes. Where required by applicable law, we will provide appropriate notice of material changes.
Your continued use of our Services after updated Terms have been posted constitutes acceptance of the updated Terms, to the extent permitted by law.
SECTION 24 - CONTACT INFORMATION
Store Name: Edward & Beatrice London
Company Name: Van Benthum Haarden & Service
Company Address: Sluisweg 1A, 6582 AG Heumen, Netherlands
Warehouse Address: Peterborough South Logistics Park, Peterborough, PE2 9EN, United Kingdom
Phone: +44 7848496619
Email: edwardbeatricelondon@gmail.com
Opening Hours
Monday – Friday: 09:00 – 18:00
Saturday: 09:00 – 18:00
Sunday: Closed
We aim to respond to customer enquiries within 24 hours.