Privacy Policy

Edward & Beatrice London operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated online shopping experience (the “Services”). Our store is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy explains how we collect, use, store and disclose your personal information when you visit our website, use our Services, make a purchase, or otherwise communicate with us.

If there is any conflict between our Terms of Service and this Privacy Policy regarding the collection, processing or disclosure of personal information, this Privacy Policy will apply to those matters.

Please read this Privacy Policy carefully. By accessing or using any of our Services, you acknowledge that you have read and understood how we collect, use and disclose your personal information as described in this Privacy Policy.

Personal Information We Collect or Process

When we use the term “personal information”, we mean information that identifies you or can reasonably be linked to you.

We may collect or process different types of personal information depending on how you interact with our Services and as permitted or required by applicable law.

This may include:

Contact details, including your name, billing address, shipping address, email address and telephone number.
Payment and financial information, including payment card details, transaction information, payment method and payment confirmations. Payment information may be processed securely by our payment providers.
Account information, including your username, password, account preferences and settings, where you choose to create an account.
Order and transaction information, including products you view, add to your cart or wishlist, purchase, return, exchange or cancel, as well as your previous transactions.
Communications with us, including information contained in emails, customer service enquiries, reviews and other communications you send to us.
Device information, including information about your device, browser, IP address, network connection and other technical identifiers.
Usage information, including information about how, when and from where you interact with or navigate our website and Services.

Sources of Personal Information

We may collect personal information from the following sources:

Directly from you, when you create an account, place an order, browse or use our Services, contact us, subscribe to communications or otherwise provide information to us.
Automatically through our Services, including information collected from your device through cookies and similar technologies.
From our service providers, where third-party providers collect or process information on our behalf to help us operate our business.
From business partners or other third parties, where permitted by applicable law.

How We Use Your Personal Information

Depending on how you interact with us and which Services you use, we may use your personal information for the following purposes:

Providing and Improving Our Services. We use your personal information to process and fulfil orders, process payments, arrange shipping, manage returns and exchanges, provide customer support, maintain accounts, remember preferences and improve your shopping experience.
Marketing and Advertising. Where permitted by law and where appropriate, we may use your information to send promotional communications by email or other permitted channels. We may also use information about your interactions with our website to help us provide relevant advertising and product recommendations. You can opt out of marketing communications at any time.
Security and Fraud Prevention. We may use personal information to help authenticate accounts, process payments securely, detect and prevent fraudulent or unlawful activity, protect our website and Services, and maintain the security of our customers and business.
Communicating With You. We use your information to respond to enquiries, provide customer service, communicate about orders and deliveries, and maintain our relationship with you.
Legal and Regulatory Reasons. We may use and retain personal information where necessary to comply with applicable laws, regulations or legal processes, respond to lawful requests from authorities, resolve disputes, enforce our terms and policies, or protect our legal rights.

How We Disclose Personal Information

We may share personal information with third parties where necessary for legitimate business purposes and as permitted by applicable law.

This may include sharing information:

With Shopify and other service providers that help us operate our business, such as payment processors, IT providers, analytics providers, customer support providers, fulfilment services, delivery companies and cloud storage providers.
With advertising and marketing partners where necessary to provide marketing services or relevant advertising. These providers may use information in accordance with their own privacy policies and applicable law.
When you request or consent to information being shared with a third party, such as when information is required to deliver your order.
With companies within our corporate group or business partners where appropriate.
In connection with a business transaction, such as a merger, acquisition, restructuring, sale of assets or insolvency.
Where disclosure is necessary to comply with applicable law, legal proceedings or lawful requests from public authorities.
Where reasonably necessary to protect our business, customers, website, Services, rights or property.

Relationship With Shopify

Our Services are hosted by Shopify, which collects and processes certain personal information relating to your access to and use of our Services.

Information you provide through our website may be transmitted to and processed by Shopify and other service providers, including providers located outside the country in which you live, where necessary to operate our store and provide our Services.

Shopify may also process information relating to your interactions with our store and other Shopify-powered merchants in connection with certain Shopify services and features.

For more information about how Shopify handles personal information and the rights that may be available to you, please review Shopify’s Consumer Privacy Policy.

Third-Party Websites and Links

Our Services may contain links to websites, applications or online platforms operated by third parties.

If you follow a link to a third-party website that is not operated or controlled by us, we recommend that you review its privacy policy, security practices and terms before providing personal information.

We are not responsible for the privacy, security, content or practices of third-party websites or services.

Our inclusion of a third-party link does not necessarily mean that we endorse the website, service or its operator.

Children's Data

Our Services are not intended for children.

We do not knowingly collect personal information from children who are not legally permitted to use our Services. If you believe that a child has provided us with personal information, please contact us using the details below so that we can review and, where appropriate, delete the information.

Security and Retention of Your Information

We take reasonable steps to protect the personal information we collect and process.

However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

We recommend that you avoid sending sensitive or confidential information through unsecured communication channels.

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including to provide our Services, maintain records, process orders, comply with legal and regulatory obligations, resolve disputes and enforce our agreements.

The exact retention period may vary depending on the type of information and the reason we need it.

Your Rights and Choices

Depending on where you live and subject to applicable law, you may have certain rights regarding your personal information.

These may include:

Right to Access: You may have the right to request access to personal information we hold about you.
Right to Delete: You may have the right to request deletion of your personal information in certain circumstances.
Right to Correct: You may have the right to request correction of inaccurate or incomplete personal information.
Right to Data Portability: In certain circumstances, you may have the right to receive your personal information in a structured format or request that it be transferred to another organisation.
Right to Object or Restrict Processing: You may have the right to object to or request restriction of certain processing activities.
Right to Withdraw Consent: Where we rely on your consent to process personal information, you may withdraw that consent at any time. Withdrawal of consent does not affect processing that took place before consent was withdrawn.
Marketing Preferences: You can unsubscribe from promotional emails at any time by using the unsubscribe link included in our marketing communications.

Please note that these rights may be subject to exceptions and limitations under applicable law.

To exercise your rights, please contact us using the contact information provided below. We may need to verify your identity before processing certain requests.

We will respond to valid requests within the timeframe required by applicable law.

UK and European Economic Area Residents

If you live in the United Kingdom or European Economic Area, you may have additional rights under applicable data protection laws, including the UK GDPR or EU GDPR where applicable.

These may include rights to access, correct, delete, restrict or object to certain processing of your personal information, as well as the right to withdraw consent where consent is the legal basis for processing.

You may also have the right to lodge a complaint with the relevant data protection authority in your country.

Complaints

If you have concerns about how we collect or use your personal information, please contact us first using the contact details below.

We will review your concern and aim to respond within a reasonable timeframe.

Depending on where you live, you may also have the right to lodge a complaint with the relevant data protection authority.

International Transfers

Your personal information may be transferred, stored or processed outside the country in which you live.

Where personal information is transferred outside the UK or European Economic Area, we will use appropriate safeguards where required by applicable data protection law, such as recognised adequacy decisions, standard contractual clauses or other legally recognised transfer mechanisms.

Cookies and Similar Technologies

We and our service providers may use cookies and similar technologies to operate our website, remember preferences, understand how visitors use our Services, improve website functionality and, where permitted, support marketing and advertising activities.

You may be able to manage or disable certain cookies through your browser settings or our cookie preferences where available.

Please note that disabling certain cookies may affect the functionality of parts of our website.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business practices, Services, technology, legal requirements or regulatory obligations.

When we make changes, we will publish the updated Privacy Policy on our website and update the relevant “Last updated” date.

Where required by applicable law, we will provide additional notice of significant changes.

We recommend reviewing this Privacy Policy periodically to remain informed about how we handle personal information.

Contact Information

Store Name: Edward & Beatrice London

Company Name: Edward & Beatrice London

Company Address: Sluisweg 1A, 6582 AG Heumen, Netherlands

Warehouse Address: Peterborough South Logistics Park, Peterborough, PE2 9EN, United Kingdom

Company Number: Not provided

Phone: +44 7848496619

Email: edwardbeatricelondon@gmail.com

Opening Hours

Monday – Friday: 09:00 – 18:00
Saturday: 09:00 – 18:00
Sunday: Closed

We aim to respond to customer enquiries within 24 hours.

Privacy Policy

This Privacy Policy explains how we collect, use, store and disclose your personal information when you visit our website, use our Services, make a purchase, or otherwise communicate with us.

Personal Information We Collect or Process

When we use the term “personal information”, we mean information that identifies you or can reasonably be linked to you.

We may collect or process different types of personal information depending on how you interact with our Services and as permitted or required by applicable law.

This may include:

Contact details, including your name, billing address, shipping address, email address and telephone number.
Payment and financial information, including payment card details, transaction information, payment method and payment confirmations. Payment information may be processed securely by our payment providers.
Account information, including your username, password, account preferences and settings, where you choose to create an account.
Order and transaction information, including products you view, add to your cart or wishlist, purchase, return, exchange or cancel, as well as your previous transactions.
Communications with us, including information contained in emails, customer service enquiries, reviews and other communications you send to us.
Device information, including information about your device, browser, IP address, network connection and other technical identifiers.
Usage information, including information about how, when and from where you interact with or navigate our website and Services.

Sources of Personal Information

We may collect personal information from the following sources:

Directly from you, when you create an account, place an order, browse or use our Services, contact us, subscribe to communications or otherwise provide information to us.
Automatically through our Services, including information collected from your device through cookies and similar technologies.
From our service providers, where third-party providers collect or process information on our behalf to help us operate our business.
From business partners or other third parties, where permitted by applicable law.

How We Use Your Personal Information

Depending on how you interact with us and which Services you use, we may use your personal information for the following purposes:

Providing and Improving Our Services. We use your personal information to process and fulfil orders, process payments, arrange shipping, manage returns and exchanges, provide customer support, maintain accounts, remember preferences and improve your shopping experience.
Marketing and Advertising. Where permitted by law and where appropriate, we may use your information to send promotional communications by email or other permitted channels. We may also use information about your interactions with our website to help us provide relevant advertising and product recommendations. You can opt out of marketing communications at any time.
Security and Fraud Prevention. We may use personal information to help authenticate accounts, process payments securely, detect and prevent fraudulent or unlawful activity, protect our website and Services, and maintain the security of our customers and business.
Communicating With You. We use your information to respond to enquiries, provide customer service, communicate about orders and deliveries, and maintain our relationship with you.
Legal and Regulatory Reasons. We may use and retain personal information where necessary to comply with applicable laws, regulations or legal processes, respond to lawful requests from authorities, resolve disputes, enforce our terms and policies, or protect our legal rights.

How We Disclose Personal Information

We may share personal information with third parties where necessary for legitimate business purposes and as permitted by applicable law.

This may include sharing information:

With Shopify and other service providers that help us operate our business, such as payment processors, IT providers, analytics providers, customer support providers, fulfilment services, delivery companies and cloud storage providers.
With advertising and marketing partners where necessary to provide marketing services or relevant advertising. These providers may use information in accordance with their own privacy policies and applicable law.
When you request or consent to information being shared with a third party, such as when information is required to deliver your order.
With companies within our corporate group or business partners where appropriate.
In connection with a business transaction, such as a merger, acquisition, restructuring, sale of assets or insolvency.
Where disclosure is necessary to comply with applicable law, legal proceedings or lawful requests from public authorities.
Where reasonably necessary to protect our business, customers, website, Services, rights or property.

Relationship With Shopify

Our Services are hosted by Shopify, which collects and processes certain personal information relating to your access to and use of our Services.

Shopify may also process information relating to your interactions with our store and other Shopify-powered merchants in connection with certain Shopify services and features.

For more information about how Shopify handles personal information and the rights that may be available to you, please review Shopify’s Consumer Privacy Policy.

Third-Party Websites and Links

Our Services may contain links to websites, applications or online platforms operated by third parties.

We are not responsible for the privacy, security, content or practices of third-party websites or services.

Our inclusion of a third-party link does not necessarily mean that we endorse the website, service or its operator.

Children's Data

Our Services are not intended for children.

Security and Retention of Your Information

We take reasonable steps to protect the personal information we collect and process.

However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

We recommend that you avoid sending sensitive or confidential information through unsecured communication channels.

The exact retention period may vary depending on the type of information and the reason we need it.

Your Rights and Choices

Depending on where you live and subject to applicable law, you may have certain rights regarding your personal information.

These may include:

Right to Access: You may have the right to request access to personal information we hold about you.
Right to Delete: You may have the right to request deletion of your personal information in certain circumstances.
Right to Correct: You may have the right to request correction of inaccurate or incomplete personal information.
Right to Data Portability: In certain circumstances, you may have the right to receive your personal information in a structured format or request that it be transferred to another organisation.
Right to Object or Restrict Processing: You may have the right to object to or request restriction of certain processing activities.
Right to Withdraw Consent: Where we rely on your consent to process personal information, you may withdraw that consent at any time. Withdrawal of consent does not affect processing that took place before consent was withdrawn.
Marketing Preferences: You can unsubscribe from promotional emails at any time by using the unsubscribe link included in our marketing communications.

Please note that these rights may be subject to exceptions and limitations under applicable law.

To exercise your rights, please contact us using the contact information provided below. We may need to verify your identity before processing certain requests.

We will respond to valid requests within the timeframe required by applicable law.

UK and European Economic Area Residents

If you live in the United Kingdom or European Economic Area, you may have additional rights under applicable data protection laws, including the UK GDPR or EU GDPR where applicable.

You may also have the right to lodge a complaint with the relevant data protection authority in your country.

Complaints

If you have concerns about how we collect or use your personal information, please contact us first using the contact details below.

We will review your concern and aim to respond within a reasonable timeframe.

Depending on where you live, you may also have the right to lodge a complaint with the relevant data protection authority.

International Transfers

Your personal information may be transferred, stored or processed outside the country in which you live.

Cookies and Similar Technologies

You may be able to manage or disable certain cookies through your browser settings or our cookie preferences where available.

Please note that disabling certain cookies may affect the functionality of parts of our website.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business practices, Services, technology, legal requirements or regulatory obligations.

When we make changes, we will publish the updated Privacy Policy on our website and update the relevant “Last updated” date.

Where required by applicable law, we will provide additional notice of significant changes.

We recommend reviewing this Privacy Policy periodically to remain informed about how we handle personal information.

Contact Information

Store Name: Edward & Beatrice London

Company Name: Edward & Beatrice London

Company Address: Sluisweg 1A, 6582 AG Heumen, Netherlands

Warehouse Address: Peterborough South Logistics Park, Peterborough, PE2 9EN, United Kingdom

Company Number: Not provided

Phone: +44 7848496619

Email: edwardbeatricelondon@gmail.com

Opening Hours

Monday – Friday: 09:00 – 18:00
Saturday: 09:00 – 18:00
Sunday: Closed

We aim to respond to customer enquiries within 24 hours.

Privacy Policy

This Privacy Policy explains how we collect, use, store and disclose your personal information when you visit our website, use our Services, make a purchase, or otherwise communicate with us.

Personal Information We Collect or Process

When we use the term “personal information”, we mean information that identifies you or can reasonably be linked to you.

We may collect or process different types of personal information depending on how you interact with our Services and as permitted or required by applicable law.

This may include:

Contact details, including your name, billing address, shipping address, email address and telephone number.
Payment and financial information, including payment card details, transaction information, payment method and payment confirmations. Payment information may be processed securely by our payment providers.
Account information, including your username, password, account preferences and settings, where you choose to create an account.
Order and transaction information, including products you view, add to your cart or wishlist, purchase, return, exchange or cancel, as well as your previous transactions.
Communications with us, including information contained in emails, customer service enquiries, reviews and other communications you send to us.
Device information, including information about your device, browser, IP address, network connection and other technical identifiers.
Usage information, including information about how, when and from where you interact with or navigate our website and Services.

Sources of Personal Information

We may collect personal information from the following sources:

Directly from you, when you create an account, place an order, browse or use our Services, contact us, subscribe to communications or otherwise provide information to us.
Automatically through our Services, including information collected from your device through cookies and similar technologies.
From our service providers, where third-party providers collect or process information on our behalf to help us operate our business.
From business partners or other third parties, where permitted by applicable law.

How We Use Your Personal Information

Depending on how you interact with us and which Services you use, we may use your personal information for the following purposes:

Providing and Improving Our Services. We use your personal information to process and fulfil orders, process payments, arrange shipping, manage returns and exchanges, provide customer support, maintain accounts, remember preferences and improve your shopping experience.
Marketing and Advertising. Where permitted by law and where appropriate, we may use your information to send promotional communications by email or other permitted channels. We may also use information about your interactions with our website to help us provide relevant advertising and product recommendations. You can opt out of marketing communications at any time.
Security and Fraud Prevention. We may use personal information to help authenticate accounts, process payments securely, detect and prevent fraudulent or unlawful activity, protect our website and Services, and maintain the security of our customers and business.
Communicating With You. We use your information to respond to enquiries, provide customer service, communicate about orders and deliveries, and maintain our relationship with you.
Legal and Regulatory Reasons. We may use and retain personal information where necessary to comply with applicable laws, regulations or legal processes, respond to lawful requests from authorities, resolve disputes, enforce our terms and policies, or protect our legal rights.

How We Disclose Personal Information

We may share personal information with third parties where necessary for legitimate business purposes and as permitted by applicable law.

This may include sharing information:

With Shopify and other service providers that help us operate our business, such as payment processors, IT providers, analytics providers, customer support providers, fulfilment services, delivery companies and cloud storage providers.
With advertising and marketing partners where necessary to provide marketing services or relevant advertising. These providers may use information in accordance with their own privacy policies and applicable law.
When you request or consent to information being shared with a third party, such as when information is required to deliver your order.
With companies within our corporate group or business partners where appropriate.
In connection with a business transaction, such as a merger, acquisition, restructuring, sale of assets or insolvency.
Where disclosure is necessary to comply with applicable law, legal proceedings or lawful requests from public authorities.
Where reasonably necessary to protect our business, customers, website, Services, rights or property.

Relationship With Shopify

Our Services are hosted by Shopify, which collects and processes certain personal information relating to your access to and use of our Services.

Shopify may also process information relating to your interactions with our store and other Shopify-powered merchants in connection with certain Shopify services and features.

For more information about how Shopify handles personal information and the rights that may be available to you, please review Shopify’s Consumer Privacy Policy.

Third-Party Websites and Links

Our Services may contain links to websites, applications or online platforms operated by third parties.

We are not responsible for the privacy, security, content or practices of third-party websites or services.

Our inclusion of a third-party link does not necessarily mean that we endorse the website, service or its operator.

Children's Data

Our Services are not intended for children.

Security and Retention of Your Information

We take reasonable steps to protect the personal information we collect and process.

However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

We recommend that you avoid sending sensitive or confidential information through unsecured communication channels.

The exact retention period may vary depending on the type of information and the reason we need it.

Your Rights and Choices

Depending on where you live and subject to applicable law, you may have certain rights regarding your personal information.

These may include:

Right to Access: You may have the right to request access to personal information we hold about you.
Right to Delete: You may have the right to request deletion of your personal information in certain circumstances.
Right to Correct: You may have the right to request correction of inaccurate or incomplete personal information.
Right to Data Portability: In certain circumstances, you may have the right to receive your personal information in a structured format or request that it be transferred to another organisation.
Right to Object or Restrict Processing: You may have the right to object to or request restriction of certain processing activities.
Right to Withdraw Consent: Where we rely on your consent to process personal information, you may withdraw that consent at any time. Withdrawal of consent does not affect processing that took place before consent was withdrawn.
Marketing Preferences: You can unsubscribe from promotional emails at any time by using the unsubscribe link included in our marketing communications.

Please note that these rights may be subject to exceptions and limitations under applicable law.

To exercise your rights, please contact us using the contact information provided below. We may need to verify your identity before processing certain requests.

We will respond to valid requests within the timeframe required by applicable law.

UK and European Economic Area Residents

If you live in the United Kingdom or European Economic Area, you may have additional rights under applicable data protection laws, including the UK GDPR or EU GDPR where applicable.

You may also have the right to lodge a complaint with the relevant data protection authority in your country.

Complaints

If you have concerns about how we collect or use your personal information, please contact us first using the contact details below.

We will review your concern and aim to respond within a reasonable timeframe.

Depending on where you live, you may also have the right to lodge a complaint with the relevant data protection authority.

International Transfers

Your personal information may be transferred, stored or processed outside the country in which you live.

Cookies and Similar Technologies

You may be able to manage or disable certain cookies through your browser settings or our cookie preferences where available.

Please note that disabling certain cookies may affect the functionality of parts of our website.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business practices, Services, technology, legal requirements or regulatory obligations.

When we make changes, we will publish the updated Privacy Policy on our website and update the relevant “Last updated” date.

Where required by applicable law, we will provide additional notice of significant changes.

We recommend reviewing this Privacy Policy periodically to remain informed about how we handle personal information.

Contact Information

Store Name: Edward & Beatrice London

Company Name: Edward & Beatrice London

Company Address: Sluisweg 1A, 6582 AG Heumen, Netherlands

Warehouse Address: Peterborough South Logistics Park, Peterborough, PE2 9EN, United Kingdom

Company Number: Not provided

Phone: +44 7848496619

Email: edwardbeatricelondon@gmail.com

Opening Hours

Monday – Friday: 09:00 – 18:00
Saturday: 09:00 – 18:00
Sunday: Closed

We aim to respond to customer enquiries within 24 hours.

Privacy Policy

This Privacy Policy explains how we collect, use, store and disclose your personal information when you visit our website, use our Services, make a purchase, or otherwise communicate with us.

Personal Information We Collect or Process

When we use the term “personal information”, we mean information that identifies you or can reasonably be linked to you.

We may collect or process different types of personal information depending on how you interact with our Services and as permitted or required by applicable law.

This may include:

Contact details, including your name, billing address, shipping address, email address and telephone number.
Payment and financial information, including payment card details, transaction information, payment method and payment confirmations. Payment information may be processed securely by our payment providers.
Account information, including your username, password, account preferences and settings, where you choose to create an account.
Order and transaction information, including products you view, add to your cart or wishlist, purchase, return, exchange or cancel, as well as your previous transactions.
Communications with us, including information contained in emails, customer service enquiries, reviews and other communications you send to us.
Device information, including information about your device, browser, IP address, network connection and other technical identifiers.
Usage information, including information about how, when and from where you interact with or navigate our website and Services.

Sources of Personal Information

We may collect personal information from the following sources:

Directly from you, when you create an account, place an order, browse or use our Services, contact us, subscribe to communications or otherwise provide information to us.
Automatically through our Services, including information collected from your device through cookies and similar technologies.
From our service providers, where third-party providers collect or process information on our behalf to help us operate our business.
From business partners or other third parties, where permitted by applicable law.

How We Use Your Personal Information

Depending on how you interact with us and which Services you use, we may use your personal information for the following purposes:

Providing and Improving Our Services. We use your personal information to process and fulfil orders, process payments, arrange shipping, manage returns and exchanges, provide customer support, maintain accounts, remember preferences and improve your shopping experience.
Marketing and Advertising. Where permitted by law and where appropriate, we may use your information to send promotional communications by email or other permitted channels. We may also use information about your interactions with our website to help us provide relevant advertising and product recommendations. You can opt out of marketing communications at any time.
Security and Fraud Prevention. We may use personal information to help authenticate accounts, process payments securely, detect and prevent fraudulent or unlawful activity, protect our website and Services, and maintain the security of our customers and business.
Communicating With You. We use your information to respond to enquiries, provide customer service, communicate about orders and deliveries, and maintain our relationship with you.
Legal and Regulatory Reasons. We may use and retain personal information where necessary to comply with applicable laws, regulations or legal processes, respond to lawful requests from authorities, resolve disputes, enforce our terms and policies, or protect our legal rights.

How We Disclose Personal Information

We may share personal information with third parties where necessary for legitimate business purposes and as permitted by applicable law.

This may include sharing information:

With Shopify and other service providers that help us operate our business, such as payment processors, IT providers, analytics providers, customer support providers, fulfilment services, delivery companies and cloud storage providers.
With advertising and marketing partners where necessary to provide marketing services or relevant advertising. These providers may use information in accordance with their own privacy policies and applicable law.
When you request or consent to information being shared with a third party, such as when information is required to deliver your order.
With companies within our corporate group or business partners where appropriate.
In connection with a business transaction, such as a merger, acquisition, restructuring, sale of assets or insolvency.
Where disclosure is necessary to comply with applicable law, legal proceedings or lawful requests from public authorities.
Where reasonably necessary to protect our business, customers, website, Services, rights or property.

Relationship With Shopify

Our Services are hosted by Shopify, which collects and processes certain personal information relating to your access to and use of our Services.

Shopify may also process information relating to your interactions with our store and other Shopify-powered merchants in connection with certain Shopify services and features.

For more information about how Shopify handles personal information and the rights that may be available to you, please review Shopify’s Consumer Privacy Policy.

Third-Party Websites and Links

Our Services may contain links to websites, applications or online platforms operated by third parties.

We are not responsible for the privacy, security, content or practices of third-party websites or services.

Our inclusion of a third-party link does not necessarily mean that we endorse the website, service or its operator.

Children's Data

Our Services are not intended for children.

Security and Retention of Your Information

We take reasonable steps to protect the personal information we collect and process.

However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

We recommend that you avoid sending sensitive or confidential information through unsecured communication channels.

The exact retention period may vary depending on the type of information and the reason we need it.

Your Rights and Choices

Depending on where you live and subject to applicable law, you may have certain rights regarding your personal information.

These may include:

Right to Access: You may have the right to request access to personal information we hold about you.
Right to Delete: You may have the right to request deletion of your personal information in certain circumstances.
Right to Correct: You may have the right to request correction of inaccurate or incomplete personal information.
Right to Data Portability: In certain circumstances, you may have the right to receive your personal information in a structured format or request that it be transferred to another organisation.
Right to Object or Restrict Processing: You may have the right to object to or request restriction of certain processing activities.
Right to Withdraw Consent: Where we rely on your consent to process personal information, you may withdraw that consent at any time. Withdrawal of consent does not affect processing that took place before consent was withdrawn.
Marketing Preferences: You can unsubscribe from promotional emails at any time by using the unsubscribe link included in our marketing communications.

Please note that these rights may be subject to exceptions and limitations under applicable law.

To exercise your rights, please contact us using the contact information provided below. We may need to verify your identity before processing certain requests.

We will respond to valid requests within the timeframe required by applicable law.

UK and European Economic Area Residents

If you live in the United Kingdom or European Economic Area, you may have additional rights under applicable data protection laws, including the UK GDPR or EU GDPR where applicable.

You may also have the right to lodge a complaint with the relevant data protection authority in your country.

Complaints

If you have concerns about how we collect or use your personal information, please contact us first using the contact details below.

We will review your concern and aim to respond within a reasonable timeframe.

Depending on where you live, you may also have the right to lodge a complaint with the relevant data protection authority.

International Transfers

Your personal information may be transferred, stored or processed outside the country in which you live.

Cookies and Similar Technologies

You may be able to manage or disable certain cookies through your browser settings or our cookie preferences where available.

Please note that disabling certain cookies may affect the functionality of parts of our website.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business practices, Services, technology, legal requirements or regulatory obligations.

When we make changes, we will publish the updated Privacy Policy on our website and update the relevant “Last updated” date.

Where required by applicable law, we will provide additional notice of significant changes.

We recommend reviewing this Privacy Policy periodically to remain informed about how we handle personal information.

Contact Information

Store Name: Edward & Beatrice London

Company Name: Van Benthum Haarden & Service

Company Address: Sluisweg 1A, 6582 AG Heumen, Netherlands

Warehouse Address: Peterborough South Logistics Park, Peterborough, PE2 9EN, United Kingdom

Company Number: Not provided

Phone: +44 7848496619

Email: edwardbeatricelondon@gmail.com

Opening Hours

Monday – Friday: 09:00 – 18:00
Saturday: 09:00 – 18:00
Sunday: Closed

We aim to respond to customer enquiries within 24 hours.